For restaurants · attractions · venues · local services

Stop losing bookings to answers customers cannot trust.

We find conflicting refund rules, child prices, opening times, deposits, inclusions, parking details, and other answers that make a customer pause before booking, visiting, calling, or requesting a quote. Then we write the exact fix.

The commercial problem

Customers do not need more marketing. They need one clear answer.

A buyer deciding whether to book does not study every page. They ask one practical question: “Can I get a refund?”, “Is my child free?”, or “What time can I arrive?” When two public pages disagree, the safest choice is often to call, postpone, or choose a business whose rules are easier to understand.

01

A real buyer question

Can I cancel 30 hours before my booking?

The customer cannot tell whether the booking is safe to make. Staff then handle a preventable call, dispute, or abandoned checkout.

What the audit detects

One page says changes are allowed up to 24 hours before arrival. Another says a refund requires 48 hours' notice.

What gets handed to your maintainer

One plain-language rule that separates changes, credits, and refunds, then repeats the same cut-off wherever a customer can book.

02

A real buyer question

Does my baby need a ticket?

Parents cannot calculate the visit price confidently. The business risks checkout hesitation and difficult conversations at reception.

What the audit detects

The price table charges an under-two rate while an FAQ describes some babies as free using a different age or activity rule.

What gets handed to your maintainer

A single age-and-price table with an explicit exception, the proof required, and the answer repeated beside the booking button.

03

A real buyer question

When does this gift card expire?

The buyer may delay the purchase or the recipient may later dispute an expiry date that was never clear.

What the audit detects

One page says the card must be used in the same calendar year. Another gives it 12 months from purchase.

What gets handed to your maintainer

One measurable validity rule, shown before purchase and repeated in the confirmation email and redemption terms.

Why this is outside-in

Your own agent sees the page you give it. We test the public decision.

A general AI assistant can rewrite supplied text. It does not automatically know which live pages conflict, what third-party AI tools tell customers today, how local alternatives answer the same question, or which correction matters first to the business.

This audit collects that evidence, ranks it by customer impact, and defines “done” with a page, replacement, and acceptance check. Your owner, agency, developer, or coding agent can act without buying another strategy session.

Included in the complete $49 audit

01

Automated crawl of up to 100 public URLs

02

Manual desktop and mobile review of 5 key pages and 1 customer path

03

Comparison with up to three local alternatives or named competitors

04

Technical SEO, speed, accessibility, copy, conversion, trust/local, schema, and AI-readability checks

05

Annotated evidence, one conversion-section blueprint, and three messaging/CTA routes

06

Ten ready-to-use treatments plus owner, dependency, and pass/fail acceptance checks

07

One email Q&A round and one public rescan within 30 days

What happens next

One payment. One useful fix plan in 48 hours.

  1. Pay securely through Contra using its available mainstream checkout methods.
  2. Email the website and the customer question that matters most.
  3. Receive the dated evidence, priority order, replacement copy, and implementation handoff.
  4. If we find fewer than five actionable improvements, the audit is refunded.

Fixed scope · no subscription

Find the answer that is making your next customer hesitate.

Diagnosis and the fix plan are included. Website editing is optional and quoted separately. Rankings, bookings, and third-party AI recommendations are never guaranteed.

Start on Contra — $49